Terms of Service

Website Warranty Policy 

We value customer satisfaction and will make every attempt to create a mutually beneficial relationship.   However, Wymore & Associates does not guarantee error-free software or websites.  Wymore & Associates does not warranty any project, software, website, service, or product unless otherwise specified in a written contract between, Wymore & Associates and the customer.

Project Timeframe and Deadlines

Software and website development and distribution deadlines are meant to be a guideline, and  Wymore & Associates fully intends to meet all deadlines quoted to their customers.  Wymore & Associates does not guarantee that project completion will occur by the quoted deadline or within the quoted timeframe.  Wymore & Associates will not be held accountable for exceeding deadlines or timeframes specified for a project unless otherwise specified in a written contract between Wymore & Associates and the customer.

Project Cancellation

Projects take a great deal of resources to undertake.  Written contracts on an individual basis will be provided by Wymore & Associates to most (but not all) of its customers when undertaking a project. If a written contract does not exist, and a customer has expressed a desire (in writing via email) to terminate the continuation of a project then, Wymore & Associates will review the project termination request with the customer to determine the conditions of the project termination and validity of the request for project termination, prior to cancellation of the project.  Project Termination will be dictated by, Wymore & Associates. Upon cancellation no refunds will be provided.  After cancellation of a project, full ownership of all software, source code, website documents, and other products that were produced by, Wymore & Associates for the project is retained and/or assumed by, Wymore & Associates, and the customer relinquishes all ownership rights.  The customer or business entity who cancelled the project is prohibited from use, reverse-engineering, distribution, or any other right that could be considered an ownership or licensee right to all items that were produced for the project by Wymore & Associates.

Software Ownership and Licensing to Customers

Unless otherwise contracted or expressly dictated by Wymore & Associates the following policy applies.  Use and publication of software and websites developed by, Wymore & Associates is restricted to Licensee, Wymore & Associates, and the developers who produced the source code.  Wymore & Associates maintains full ownership of all software produced by Wymore & Associates.  Customers are not granted ownership of software.  Customers are licensed to use and/or publish software and websites produced by, Wymore & Associates, but do not have ownership rights or privileges.

Customer Expectations

Wymore & Associates makes an attempt to inform the customer of what to expect from projects, software, websites, products, and services.  Wymore & Associates will not be held accountable if customer expectation is not met due to misinterpretation of projects, software, websites, products, or services as outlined by Wymore & Associates.  In the event that Wymore & Associates fails to fully inform the customer of what to expect from the said items and the customer does not request in written form (via email) an itemized list of expectations (which must be approved by Wymore & Associates) then, Wymore & Associates has no liability for the customers expectations.

Privacy

Wymore & Associates will not sell, distribute, reveal, or otherwise make available any customer information, with the exception of listing our client's website in our portfolio and on our website. If a customer objects to being listed, then the customer should inform Wymore & Associates in written form (via email), and Wymore & Associates will promptly remove your information.

Disclaimer of Liability

Wymore & Associates disclaims all liability for, and does not accept any responsibility for, anything that may happen to you, your equipment, your computer system, your software, or any loss incurred by you through use of Wymore & Associates products, services, or any other of Wymore & Associates productions, the use of any of the services provided by Wymore & Associates, or the suspension or termination of your service by our website hosting company.

Please contact us with any questions concerning our terms of service.